Email Retention – Action Required before 02/16

What’s happening?

Sodexo’s Email Retention policy will be applied to Sodexo Live mailboxes starting in early 2024.

Emails in your email [Inbox][Sent Items][Deleted Items] and folders underneath are only retained for 6 months (180 days).
Emails that are moved to the [Archive] folder will be kept per Sodexo standard retention policy (3 years unless otherwise designated).
Important: If you do not act, mail that is automatically deleted by the retention policy is unable to be recovered.

What to expect?

January 2, 2024 – All new Sodexo.com email addresses will automatically be added into the Sodexo retention policy. Employees will be notified with instructions 30-60 days after their mailbox is created.
There will be multiple training sessions throughout January 2024. Attend at least one to learn how to create, rename, move, and delete folders in your mailbox to meet the archive policy.
- Training Sessions Dates:
  - Thursday, January 4th from 11am-11:45am (EST) – COMPLETED
  - Monday, January 8th from 4-4:45pm (EST) – COMPLETED
  - Wednesday, January 17th @10am (EST) – COMPLETED
  - Tuesday, January 23rd @4pm (EST) – COMPLETED
  - Friday, February 2nd @9am (EST)
- It is important to attend one of these sessions to learn how to the policy works and avoid deletion of messages you wish to keep.
February 16, 2024 – All existing Sodexo Live! email addresses will have the retention policy applied.

What to do?

Attend one (or multiple) training classes starting in January 2024.
- These invites will come from NorAm Office 365 email address “NorAmOffice365@sodexo.com“– please accept the one that best fits your schedule.
Review the Email Retention in a Nutshell and watch the Spark page for further information + updates.
Important: You must move your emails to your archive folders before February 16th, or they will be deleted and unrecoverable once they meet the retention deadline.